Delivery updates in light of Covid-19

Here is the latest on deliveries around the globe.

Last updated: 11 June 2020, 17:08

 

11/06/2020

Ongoing

Iraq

Infectious Disease

Suspension Lifted.

Postal delays expected.

11/06/2020

Ongoing

Kuwait

Infectious Disease

Postal service suspended.
Some items posted in late May and early June that were in-transit are being returned to the UK, to be re-shipped. We’re advising not to post to Kuwait until on or after 21 June 2020.

11/06/2020

Ongoing

USA (chicago Gateway)

Infectious Disease

Significant delays are still being seen through the Chicago gateway.

 

02/06/2020

Ongoing

Australia

Infectious Disease

Australia Post are currently experiencing higher than Christmas peak volumes of mail. There is currently no air backlogs, however we are currently only shipping into Sydney which means onward transport is required for mail to reach destination causing delays. There are also Coronavirus ‘hot-spots’ around Australia which may cause further delays.

02/06/2020

Ongoing

Burkina Faso

Infectious Disease

Signatures on delivery suspended. Postal service delays expected.

 

02/06/2020

Ongoing

Canada

Infectious Disease

Canada Post are experiencing extremely high volumes of mail, customers can expect significant delays as Canada Post recover. There are large backlogs in Toronto, new mail postings into Toronto can expect delays of 7-10 days above normal delivery aims.

 

02/06/2020

Ongoing

Japan

Infectious Disease

Japan Post has advised they are now behind in clearing their international mail centres for onward transit of items into the country. Customers should expect delays until backlogs are cleared.

 

02/06/2020

Ongoing

New Zealand

Infectious Disease

New Zealand Post has accumulated significant backlogs of mail, particularly for North Island. Customers can expect significant delays while the backlogs are being cleared.

 

02/06/2020

Ongoing

USA

Infectious Disease

Mail and parcels are being moved around the USA and managed through many international mail centres across the country. This is outside of the normal operating procedures, and is so the United States Postal Service (USPS) can manage the very high volumes. Customers should expect delays across the USA, some are significant as USPS continues to deal with heavy increases in volumes.

 

21/05/2020 Ongoing Maldives Infectious Disease Suspension Lifted. Postal delays expected.

21/05/2020 Ongoing Rwanda Infectious Disease Suspension Lifted. Postal delays expected.

21/05/2020 Ongoing Togo Infectious Disease Suspension Lifted. Postal delays expected.
21/05/2020 Ongoing Fiji Infectious Disease As of 23rd May – Suspension Lifted. Postal delays expected.

21/05/2020 Ongoing French Polynesia Infectious Disease As of 23rd May – Suspension Lifted. Postal delays expected.

21/05/2020 Ongoing Vanuatu Infectious Disease As of 23rd May – Suspension Lifted. Postal delays expected.

20/05/2020 Ongoing Ecuador Infectious Disease Suspension Lifted. Postal delays expected.

19/05/2020 Ongoing Peru Infectious Disease  

Suspension Lifted. Postal delays expected.

 

17/05/2020 Ongoing Samoa Infectious Disease  

Suspension Lifted. Postal delays expected.

 

16/05/2020 Ongoing Uzbekistan Infectious Disease  

Suspension Lifted. Postal delays expected.

 

11/05/2020 Ongoing South Korea Infectious Disease Signatures on delivery suspended. Postal service delays expected.
11/05/2020 Ongoing Liechtenstein Infectious Disease Signature on delivery resumed where appropriate.
11/05/2020 Ongoing India Infectious Disease Signatures on delivery suspended. Postal service delays expected.
11/05/2020 Ongoing Grenada Infectious Disease Signatures on delivery suspended. Postal service delays expected.
11/05/2020 Ongoing Ecuador Infectious Disease Resuspended – transport links unstable
07/05/2020 Ongoing Cayman Islands Infectious Disease Suspension Lifted. Postal delays expected.

 

Suspended Countries

We are pleased to report that another 14 countries have be released from the Royal Mail suspended list. 31 countries remain suspended, the majority of which are within Africa, the Caribbean and Asia to which, in general, relatively low volumes are mailed (to see the full updated list please view our Co–guide below).

To see the latest countries that have been released from suspension please Click here

 

Suspended Country Update

 

30/04/2020 Ongoing Bahamas Infectious Disease Postal service suspended.
30/04/2020 Ongoing Georgia Infectious Disease Suspension Lifted. Postal delays expected.
30/04/2020 Ongoing Lebanon Infectious Disease Suspension Lifted. Postal delays expected.
30/04/2020 Ongoing Saudi Arabia Infectious Disease Postal service delays expected
30/04/2020 Ongoing Taiwan Infectious Disease Suspension Lifted. Postal delays expected.
30/04/2020 Ongoing Uganda Infectious Disease Signatures on delivery suspended. Postal service delays expected.
29/04/2020 Ongoing UK Infectious Disease Letters and Magazine delivery has been suspended on Saturdays within the UK.
29/04/2020 Ongoing Jordan Infectious Disease Suspension Lifted. Postal delays expected.

 

Suspensions have been lifted on the following countries: Albania, Armenia, Bosnia, India, Kuwait, Montenegro and Oman.

Royal Mail have announced further suspended international deliveries to two more Countries; Botswana and Chad.

Previous updates:

Royal Mail have announced further suspended international deliveries to five more Countries; Paraguay, Malawi, Morocco, Togo and Nepal.

Royal Mail UK update:

Royal Mail: “The postal service is a key part of the UK’s infrastructure. We will continue to deliver the most comprehensive service we can to all our customers. The delivery of all mail including magazines is an important way of keeping the country together, enable businesses to keep operating and help many people who may not have the option to leave their homes. We are happy to continue to deliver publications, and we deliver all mail with equal priority.”

Royal Mail have also lifted the suspension on following countries; Russia, Ukraine, Moldova and Macedonia, which means that we will resume mailing to these countries as of tomorrow.

However, they have announced further suspended international deliveries to four more countries (Rwanda, Fiji, Mali and Mauritius). See the updated list below.

 

01/04/2020

Ongoing

Argentina 

Infectious Disease

The postal service is considered an essential service provider and will remain open during the Pandemic.  Signature on delivery suspended.

 

01/04/2020

Ongoing

Botswana    

Infectious Disease

Flights suspended. Postal Service delays expected.

 

01/04/2020

Ongoing

Slovakia    

Infectious Disease

Signature on delivery suspended.

 

01/04/2020

Ongoing

Japan  

Infectious Disease

Flights suspended. Postal Service delays expected.

 

01/04/2020

Ongoing

Thailand      

Infectious Disease

Postal Service delays expected.

 

01/04/2020

Ongoing

Portugal        

Infectious Disease

Postal service delays expected.

 

01/04/2020

Ongoing

Fiji   

Infectious Disease

Flights suspended. Postal Service delays expected.

 

01/04/2020

Ongoing

Greece 

Infectious Disease

Postal service delays expected.

 

01/04/2020

Ongoing

France  

Infectious Disease

Postal service delays expected.

 

01/04/2020

Ongoing

Mali     

Infectious Disease

Flights suspended. Postal service delays expected.

 

Royal Mail has just announced that a lack of air transport to a growing number of countries and in some cases, a suspension of in-country postal services, has resulted in suspended international deliveries to the following countries:

Rwanda
Fiji
Mali
Mauritius

India
United Arab Emirates
Albania
Djibouti
St. Lucia
Armenia
Ecuador
Montenegro
St. Vincent and the Grenadines
Barbados
French Polynesia
New Zealand
Taiwan
Bermuda
Grenada
Peru
Tanzania (DAR)
Bosnia
Guyana
Philippines
Tunisia
Caribbean Islands (BVI)
Jamaica
Samoa
Turks & Caicos
Caribbean Islands – Dominican Republic
Kuwait
South Africa
Venezuela
Caribbean Islands –Haiti
Lebanon
South Korea
Zimbabwe
Cayman Islands
Sri Lanka
Cuba
Mauritania
St. Kitts and Nevis

Coronavirus COVID19

We are actively monitoring this rapidly evolving situation to keep country information as up to date as possible. We are working with our airline and postal/courier partners across the globe to maintain service and provide updates to our customers. Customers can expect delays to normal services on a country by country basis and updates will be posted as soon as they become available.

Check each country below for specific Coronavirus updates:

26/03/2020

Ongoing

Zimbabwe  

Infectious Disease

Postal service delays expected.

 

26/03/2020

Ongoing

Cuba    

Infectious Disease

Postal service delays expected.

 

26/03/2020

Ongoing

Mauritania    

Infectious Disease

Postal service delays expected.

 

26/03/2020

Ongoing

Romania  

Infectious Disease

Postal service delays expected.

 

26/03/2020

Ongoing

Samoa  

Infectious Disease

Postal Service suspended.

 

26/03/2020

Ongoing

Turks and Caicos Isalands     

Infectious Disease

Postal service delays expected.

 

26/03/2020

Ongoing

Russia   

Infectious Disease

Postal service delays expected.

 

25/03/2020

Ongoing

Hungary   

Infectious Disease

Postal service delays expected. Signatures on delivery suspended.

 

25/03/2020

Ongoing

Switzerland        

Infectious Disease

Postal service delays expected. Signatures on delivery suspended.

 

25/03/2020

Ongoing

South Africa  

Infectious Disease

Only letters are being accepted and delivered until further notice.

 

25/03/2020

Ongoing

India     

Infectious Disease

Only letters are being accepted and delivered until further notice.

 

24/03/2020

Ongoing

Belarus 

Infectious Disease

Postal service delays expected.

Signatures on delivery suspended.

 

 

24/03/2020

Ongoing

Bermuda  

Infectious Disease

We’re accepting letters and parcels destined for Bermuda, but Postal service delays expected.

 

24/03/2020

Ongoing

Bhutan

Infectious Disease

Postal service delays expected. Signatures on delivery suspended.

 

24/03/2020

Ongoing

Indonesia    

Infectious Disease

Postal service delays expected. Signatures on delivery suspended.

 

24/03/2020

Ongoing

Papua New Guinea    

Infectious Disease

Postal service delays expected. Signatures on delivery suspended.

 

24/03/2020

Ongoing

Saint Lucia   

Infectious Disease

Postal service delays expected. Signatures on delivery suspended.

 

 

24/03/2020

Ongoing

Senegal

Infectious Disease

Postal service delays expected. Signatures on delivery suspended.

 

24/03/2020

Ongoing

Mongolia       

Infectious Disease

Flights suspended.

 

24/03/2020

Ongoing

Slovakia    

Infectious Disease

Postal service delays expected.

 

Previous updates:
I
ran

Latest update: 11 March 2020
Latest update: 13 March 2020
End date: 13 March 2020
Incident: Services suspended

Initial incident
Services to Iran have been suspended until further notice due to air restrictions.

Update 13 March 2020
Flights to Iran have resumed from Thursday 12 March 2020, letter and parcels dispatch has also resumed

Italy

Latest Update 13 March

Italian Post has advised the whole of the country has now become a Yellow Zone, subject to extraordinary measures, which is effective until 3 April or unless a later date is advised. Human movement and social contact are to be minimised. Commercial transport is permitted with precautionary measures aimed at preventing/minimising human contact to preserve personal safety, hence a heavy reduction in workforce is applied in the logistic chain within Italian Post with impacts to processing and delivery.

As a result, quality of service is affected on all postal products until the end of the Coronavirus epidemic. Precautionary delivery methods continue with signatures not obtainable from the actual addressee during this period.

Saudi Arabia

Start date: 13 March 2020
End date: Ongoing
Incident: Non-contact delivery of signature required items

Saudi Post has informed us that to minimise the spread of the novel coronavirus (COVID-19), and the requirements of the government of Saudi Arabia, all letter-post, parcel-post and EMS items requiring a signature on delivery will provisionally, for security reasons, be delivered to customers indirectly.

Consequently, it will not be mandatory for Saudi Post to provide written proof of delivery, and the delivery confirmation will be based on a code sent to the addressee’s mobile phone.

USA

Start date: 12 March 2020

We continue to operate a normal service to the USA following the announcement on 11 March by Donald Trump. We will be continuing to monitor the situation and will advise of any changes immediately that impact our service to the USA.

 

 

 

 

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